| Here
is a list of the most frequently asked questions regarding the products
and services offered by The Mushroom Kit Vendors. Clicking on each question
will direct you to the answer. If your question is not answered
in the below list, please contact us and we will do our best to
answer your inquiry.
1.How do I place an order through the mail?
2.The
online shopping cart isn't working for me, do I have other options?
3.Do you have a phone
number I can call to place my order?
4.How soon are orders shipped and what are typical delivery times?
5.What sort of packaging do you use and how is it labeled shipped?
6.What delivery options do I have and will I receive multiple packages?
7.How do I know if my order has been shipped?
8.I am under 18, can I still order from you?
9.Do you ship to countries outside the USA?
10.What is your return policy?
11.Can I have my order shipped as a gift to someone else?
12.Do you include an invoice with my order?
13.How safe is my credit card information?
14.I want to purchase spores to grow illegal mushrooms, can you
help me?
15.Why are Psilocybe and Panaeolus spores sold for microscopy only?
16.What is the best way to view my spores under a microscope?
17.What is the difference between a spore print and a spore syringe?
18.How should I store my spores and how long will they last?
19.How can I start growing my edible and legal spores or cultures?
20.Where do you get your spores from?
21.How are spores handled before I receive them?
22.Are these spores dangerous?
23.My spores appear to be unviable or contaminated, now what?
24.What is the shelf life of my Mushroom Grow Bag?
25.What is the Mushroom Grow Bag made from?
26.I am a novice and don't have much equipment, will using the Mushroom
Grow Bag require much time or effort?
27.What kind of mushrooms can I grow in my Mushroom Grow Bag?
28.I got my Mushroom Grow Bag today, now what?
29.I do not see anything growing, is my Mushroom Grow Bag defective?
30.Does my Mushroom Grow Bag need to be cased?
31.My Mushroom Grow Bag has finished fruiting, is there something
else I can do?
1.How
do I place an order through the mail?
Visit the website to order Mushroom Kits or Spore Syringes and add the items you want to the shopping cart. Then fill in your details to checkout. Choose MAIL ORDER as payment and you will be provided an address to send in your money order or bank draft or cash payment to. It is important to include a tracking number or insurance on your payment. It is your responsibility to ensure the payment arrives before the vendor can ship your mushroom kit or spore syringe. |
2
.The online shopping cart isn't working for me, do I have other
options?
If you are having difficulties with our shopping cart system please
Contact Us and we will make arrangements for you. You can also call 1-888-GRO-MUSH and a live person should be able to help you process an order.
3
.Do you have a phone number I can call to place my order?
1-888-GRO-MUSH (476-6874) |
4
.How soon are orders shipped and what are typical delivery times?
Orders are typically shipped within 1-2 days of payment receipt
(either through online credit card transaction or mail in order
forms). Transit time depends on the delivery method. UPS will have items to most locations within the US in 2-3 days.
Some addresses may take longer if located remotely or if bad weather
delays shipping. Orders send via Canadapost will take 3-5 business days or as indicated by the tracking number.
5
.What sort of packaging do you use and how is it labeled shipped?
Packaging will depend on the items ordered. Orders for spore
prints are shipped in small 4 x 8 inch padded bubble mailers.
Spore syringes are mailed in small white cardboard boxes measuring
10 x 2 x 2 inches (larger for big orders). Supplies will be
packaged in different sized boxes depending on the weight and
bulk of the items ordered. Domestic packages will only contain
the needed labels for shipping and will not display outside
descriptions of the packaged contents. International orders
requiring boxes for shipping (not spore prints) will be labeled
with a customs claim ticket describing the contents of the package.
The return address label will be marked as "Innersight Trading"
on all orders. |
6
.What delivery options do I have and will I receive multiple packages?
The Vendors currently offer two delivery options: UPS for USA
and CanadaPost for Canada and International orders. Each will allow
you to track your package to some degree (protecting them from loss
in shipment). Our items may be mailed from multiple locations so
you may receive multiple packages for one order. Spore products
are shipped from our USA location. There may be a slight difference
in the days your orders arrive depending on the shipping method
selected and the distance from either location. Spores ordered along
with supplies will be mailed via First Class mail while the supply
products will be delivered via the selected delivery method (unless
otherwise arrange prior to order placement by contacting us).
7
.How do I know if my order has been shipped?
When placing your order be sure to include a valid email address
we can use to contact you for order delivery confirmation and
if any problems arise in processing your order. As soon as your
order is processed and shipped a confirmation email will be
sent to the provided email and include your UPS tracking number
or Priority Mail delivery confirmation number. UPS tracking
numbers can be used to track the progress of your order. Delivery
confirmation from the US mail will only tell if and when you
have successfully received your package . |
8.I
am under 18, can I still order from you?
Sorry but we require all customers to be 18 or older.
9.Do
you ship to countries outside the USA?
Yes we do ship to countries outside the USA. Our shopping cart
system is now setup to accept international orders and delivery
options are now available for international customers. When
placing your order please select the appropriate website to ensure it can accept your order. For USA choose Mushbox USA, for Canada use Mushbox Canada, for UK and International orders use Mushbox UK / INT . The same situation applies to spore products with Spores101.com
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10.What
is your return policy?
Please read the website you are ordering from for details on returns and refunds.
11.Can
I have my order shipped as a gift to someone else?
Yes, you may have your order shipped as a gift to someone else.
Simply provide an alternative shipping address when Checking
out. In the "Additional Comments" field you can include
a note to notify us if the order or items in the order are a
gift and being mailed to someone other than the purchaser. Alerting
us of this may help in quickly processing your order and save
us from making any mistakes in shipping when processing the
order. |
12.Do
you include an invoice with my order?
The Vendors do include an invoice with each order. Having an invoice
included with your order can help in tracking potential sterility
or cleanliness problems (in the case of contaminated spores or dirty
spore syringes/cultures) and can speed up the replacement process
by having the original order information on hand when you contact
us.
13.How
safe is my credit card information?
Your credit card information is safe with our SSL certification
protecting the checkout process and several fraud checks are processed protecting
the credit card and transmission. Our new system
allows us to process your credit cards using the verified, protected
servers of 3rd party processors such as PayPal if you want to use that as well. |
14.I
want to purchase spores to grow illegal mushrooms, can you help
me?
The Vendors on this website offer Psilocybe and Panaeolus spores for microscopy
purposes only. The cultivation of many of these species will result
in mushrooms that posses the chemical Psilocybin. This chemical
is currently regulated as a Schedule 1 narcotic in the US. Production
of these mushrooms is illegal in the US. It is not the intention
of The Vendors to encourage people to break the law or to promote
the use of illicit drugs. We cannot offer any advice explicitly
directed towards the cultivation of these mushrooms. We can, however,
answer all your questions regarding legal edible and medicinal mushroom
cultivation and culturing. Every customer must agree and read the terms of use and disclaimer before ordering, declaring they will not use the products for any type of illegal activity.
15.Why
are Psilocybe and Panaeolus spores sold for microscopy only?
Psilocybe and Panaeolus spores are sold for microscopy purposes
only because many of these species will produce mushrooms containing
the controlled substance Psilocybin. Psilocybe and Panaeolus
spores are legal for sale because the actual spores contain
no detectable amount of Psilocybin and therefore are not subject
to regulation or control. |
16.What is the best way to view my spores under a microscope?
Spores are best viewed at 400x or higher magnification. Place a
small amount of dried spores into a small amount of water and then
place a small drop of the resulting solution on a glass slide and
cover with a glass cover slip. Excess water can be absorbed with
the corner of a paper towel to prevent the cover slip from floating
and drifting. Pre-made spore solutions in hypodermic syringes can
be conveniently dispensed directly onto the slide. Spores can be
accurately measured with a stage micrometer (a glass slide with
a tiny engraved ruler).
17.What
is the difference between a spore print and a spore syringe?
Spore prints are collections of spores taken on a sterile medium
under sterile conditions. The spores are collected by placing
a mature mushroom cap on the medium and allowing the cap to
release spores. The spores then adhere to the surface of the
medium after drying and form a "print." Prints are
often used directly to observe spores under a microscope or
in agar applications (for edibles and medicinals). Spore syringes
are simply a mixture of clean spores in a sterile solution.
This allows for direct microscopic examination of hydrated spores
or the application of spores directly to substrate material.
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18.How should I store my spores and how long will they last?
Spore prints should be stored in the clean ziplock baggie in which
they are packaged. It is best to store this baggie in a cool, draft-free
location with low humidity. Spore prints can remain healthy and
viable for many years if cared for properly. Spore syringes should
be stored in a clean ziplock baggie (like the one used in shipping)
and placed in a refrigerator. Refrigerating the syringes increases
the length of time the spores will remain healthy and viable (up
to 4-5 months).
19.How
can I start growing my edible and legal spores or cultures?
It depends on the species you are attempting to grow and the
skill level of the cultivator. We have prepared several cultures
in convenient syringes that can be injected into presterilized
substrates for practically foolproof cultivation. Spore prints
are for more advanced cultivators and are best used in combination
with agar media, but good results can had by placing the spores
directly onto the recommended substrate. Each species has its
own requirements and should be well researched before ordering. You can learn more by reading mushroom cultivation books and visiting mushroom forums. |
20.Where do you get your spores from?
Edible and medicinal spores and cultures are acquired from a variety of sources to keep the level of qualtiy high and variety fresh.
21.How
are spores handled before I receive them?
Spore prints are taken under sterile conditions are packaged
in sterile zip-lock bags. The spores are never removed from
their bag following printing. Spore syringes are created from
clean prints under extremely sterile conditions and are shipped
with the needle sterile. |
22.Are these spores dangerous?
None of the spores sold by our company are dangerous. Some, like
many Psilocybes and Panaeolus, will produce mushrooms containing
the controlled substance psilocybin. These mushrooms can produce
hallucinogenic effects and it should be noted that production of
psilocybin and psilocin is illegal within the US. Spores from these
species are offered for microscopy purposes only.
23.My
spores appear to be unviable or contaminated, now what?
All spores/cultures and pre-sterilized items are supplied
with a cleanliness guarantee. Should you find any of our spore
or culture products be contaminated with mold or bacteria
please contact us with your original purchase information
and we will make arrangements to replace your spores/cultures
as per our sterility guarantee. If you have ordered pre-sterilized
supplies and found them to arrive contaminated with molds
or bacteria please contact us and we will make arrangements
for replacements to be sent. |
24.What is the shelf life of my Mushroom Grow Bag?
Our tests have proven the shelf life of the Mushroom Grow Bag to
be at least 4 months from the time of product arrival before possible
expiration. If the bag is stored in a relatively stable environment
with normal humidity (dry air could dry out the substrate mixture)
then there is reason to believe the bag could store as long as 6
months. All bags shipped from our store are from recently sterilized
batches, so you can be guaranteed to receive a fresh product with
a full shelf life expectancy.
25.What
is the Mushroom Grow Bag made from?
The substrate included pre-mixed and sterilized inside the Mushroom
Grow Bag has been specially prepared for optimal growing of
grain loving mushrooms. It consists of a mixture of grains,
flours, water and vermiculite to provide an easy to maintain
environment for the fruiting of your grain loving mushrooms. |
26.I am a novice and don't have much equipment, will using
the Mushroom Grow Bag require much time or effort?
The Mushroom Grow Bag was designed with the novice in mind. As such,
all you need to successfully enjoy the experience of mushroom cultivation
is a viable and healthy spore or culture syringe of the desired
grain loving fungus. The bags come pre-mixed and sterilized and
require no addition equipment for production.
27.What
kind of mushrooms can I grow in my Mushroom Grow Bag?
The Mushroom Grow Bag has been constructed with a substrate
mixture specifically formulated for the production of grain
loving mushrooms. Any species of mushroom requiring low gas
exchange and grain based substrates (various grains) will perform
as designed in the bags. The bag can be used to generate spawn
for any sort of mushroom, however some species (those requiring
other substrate materials for fruiting or higher gas exchange
rates) may not fruit inside the bags. |
28.I got my Mushroom Grow Bag today, now what?
Once your Mushroom Grow Bag arrives there are only a few steps before
you can begin to enjoy the wonders of mycological study. Simply
follow the directions outlined on the Mushroom Grow Bag description
page. Once your bags have been properly inoculated simply wait until
they become fully colonized with mycelium before exposing them to
indirect light on a daily basis. Once fully colonized, exposure
to indirect light for 12 hours a day is best to initiate pinning.
29.I do
not see anything growing, is my Mushroom Grow Bag defective?
The Mushroom Grow Bag has been extensively tested and is prepared
using very strict quality control guidelines. As such, we do
not expect many of our customers to have problems with this
product. If nothing appears to be growing in your bag (i.e.
it looks just as it did the day it arrived, even after inoculation)
then chances are the spores or culture used to inoculate the
bag have become unviable. If your spores have been purchased
through our site we can offer to replace any defective or contaminated
Mushroom Grow Bag. However, we cannot extend this guarantee
to spores purchased through other vendors and used in our bags.
If you find your Mushroom Grow Bag to be unproductive then please
Contact Us to make arrangements to receive either replacement
bags or replacement spores/cultures. If no growth is apparent
in the bag then chances are you just need a fresh syringes to
start growth. |
30.Does my
Mushroom Grow Bag need to be cased?
The Mushroom Grow Bag is designed to work without any additional
casing procedures or removal of the substrate from the bag. However,
many customers have noted success in removing the colonized substrate
from the bag, placing it in fruiting trays and applying traditional
casing mixtures. Doing this will undoubtedly increase the productivity
of the bag substrate and may allow you to successfully grow species
unsuited for the traditional Mushroom Grow Bag grow procedure.
31.My
Mushroom Grow Bag has finished fruiting, is there something
else I can do?
Once the substrate contained in the Mushroom Grow Bag is exhausted
and finished producing fruits inside the bag there are several
options you can explore. Many customers have noted success by
injecting sterilized or distilled water into the substrate through
the injection port. Recharging the bags in this manner may allow
more flushes to develop. Other customers have noted further
success by removing the spent substrate from the bag and placing
in traditional fruiting chambers and supplying supplemental
humidity and air exchange. The spent substrate may also be used
to spawn bulk mediums given the myco bag substrate has been
handled in fairly sterile surroundings when opened for harvest.
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Disclaimer:
The purpose of this web site is to provide information. The authors
provide the information "as is" and cannot be held responsible
for errors in the content of this site. It is not the intention
of the authors to encourage people to break the law or to promote
the use of illicit drugs. Purchasing our products indicates that
the buyer is legally able to do so and is over 18 years of age.
Psilocybe and Panaeolus spores and spore products are intended for
microscopy use only. Psilocybe and Panaeolus spores may be illegal
to possess in California or Georgia without the proper permissions.
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